SAME DAY APPOINTMENTS
TRACK AN ENGINEER TO YOUR DOOR
BIG ON CUSTOMER SERVICE
12 MONTH AFTERCARE SERVICE
We all lead busy lives, which is why we’ve made it easier than ever to book a same-day appointment for any of our Edinburgh heating and plumbing services below. No more waiting around all day for an engineer to turn up - so you can get on with the important things.
When you book via our online form, you’ll receive instant notification of your slot (morning 9am - 12pm, or afternoon 1pm - 5pm). On the day, you’ll be able to track your engineer straight to your door, so you won’t have to wait around. Problem? We’re only ever a phone call away.
Our friendly Edinburgh plumbing and heating engineers will always take the time to explain why we’re recommending a solution, and why it’s the right one for you. We’ll also happily answer any questions you have, and provide you with helpful tips and advice.
When you get a quote from an engineer, you always want to know exactly what you’re paying for. That’s why we provide a detailed breakdown of the costs involved, and, where applicable, provide photographs of any parts that need to be repaired or replaced.
Worried about a new boiler installation or plumbing job leaving a mess behind? Our team will always protect the area with dust sheets, and we promise we’ll always clean up after ourselves - so you know your home will be as tidy as when we found it.
You won’t have to worry about paying anything upfront; only when you’re happy with the job that’s been carried out. We can usually take payment over the phone upon job completion, but we also accept bank transfers (no cheques).
Although we’re based in bonny Portobello, our engineers are proud to cover not only the whole of our fair city of Edinburgh, but also the Lothians and Fife. Not sure if we cover your area? Just give us a quick call - we’re happy to hear from you!
You know the niggling feeling you might be forgetting something? We hate that, too. We appreciate 12 months might be a long way away, but with our automatic booking system, we’ll ensure you’ll never miss your annual service – so your boiler stays under warranty.
As a customer, you’ll receive an email 30 days’ prior to your boiler service, allowing you to confirm, reschedule or cancel your booking. You’ll also get an email reminder one week before (if you’re a property manager, click here). So, you can relax – we’ve got you covered.
Psst! We’ve even been recognised by FutureScot due to our innovative approach to technology, and how we help keep the economy running.
GRANT N | HOMEOWNER
Find yourself in need of a new boiler? Whether your boiler’s been on its last legs for a while now, or you’re suddenly finding yourself without heating or hot water, our team of experienced Edinburgh Gas Safe registered engineers are on-hand to help.
We’re accredited installers of Veissmann and Ideal boilers, but we’re also experienced in installing brands such as Baxi, Worcester Bosch, and Vaillant – as well as being an Edinburgh Trusted Trader, and Scottish Government-approved.
Need a boiler repair fast? Having a broken boiler is never fun. Whether it’s been playing up for a while or you suddenly find yourself with no heating or hot water, our team of dedicated boiler breakdown engineers are here to help.
We can offer same-day appointments (subject to availability – we prioritise young families and elderly customers) to get you back up and running in no time. Our reactive approach to maintenance and repairs means we also usually carry the most common parts in our vans.
Rest easy knowing you’ll never miss your annual boiler service again – and keep your boiler under warranty – with our convenient automatic booking system. All our customers receive email reminders prior to their service, allowing them to confirm, reschedule or cancel their booking.
If it’s your first time booking a boiler service with us, the process couldn’t be simpler. Just use our easy online booking form (or give us a call) to book your boiler service and receive an instant email confirmation.
In the event of a boiler, central heating or plumbing emergency, we provide a 24-hour service – simply call us and select the emergency option for out-of-hours calls. An experienced plumbing and heating engineer will attend to your call-out ASAP.
Please note, out-of-hours emergency calls are charged at £133 inc. VAT, and covers the first hour of our engineers’ professional time on-site. Up to each additional half hour is charged at £66.50 inc. VAT.
Looking for help with your central heating? We offer a wide variety of central heating services, including installation (if you’re looking to upgrade your entire system to be A-rated, or switch from electric storage heaters), repair, maintenance, and system cleansing/flushing.
Not sure if you need a new central heating system, or just your radiators bled? Don’t worry; our experienced Edinburgh heating engineers will be able to visit your home, take a look and give you some recommendations to fit your home and lifestyle.