We are really clear on our values here at Celsius and this guides us in everything that we do for our customers and our team.
In relation to our pricing, three of our values have really helped guide us. Below is what these mean to you:
We are open and transparent with our pricing. Our guarantee is, we will never go ahead with a job until you give us the thumbs up to proceed. It's your choice.
We will arrive at the property when we say we are going to arrive. Let’s face it, no one wants to wait at home all day for an engineer to arrive, so by booking Celsius, you can go out and about and get on with the more important things in life, with the confidence we will stay in touch during the day, to give you an exact time of arrival though our ‘track your engineer’ function.
We will not be the cheapest plumbers in Edinburgh, but we know for sure we are amongst the highest regarded in Edinburgh, due to our very high levels of customer service.
*Updated 2nd August 2022*
Payments will now be payable in advance via Trust Payment until further notice.
ENGINEER VISIT* |
£96.00 INC VATThe price includes our engineers professional time on site, diagnosis of repair(s) required and travel time to your property. This service is for engineer visits within the hours of 8am to 5pm, Monday to Friday. This option covers up to the 1st hour of our engineers professional time on site. Up to each additional half hour is charged at £48 inc vat Find Out What's Included |
OUT OF HOURS ENGINEER VISIT |
£152.00 INC VATCall our out of hours number to be connected to an engineer today: 0131 258 0848 (Option 2) Monday – Friday 5pm – 9pm Sunday – Closed This option covers up to the 1st hour of our engineers professional time on site. Up to each additional half hour is charged at £76.00 inc vat |
IN WARRANTY BOILER SERVICE |
£84.00 INC VATThis service is right for you if your boiler is within its manufactures boiler warranty period. If you are unsure, our engineer would be able to advise during the service. |
OUT OF WARRANTY BOILER SERVICE |
£118.00 INC VATThis service is right for the older boiler no longer within its manufactures warranty period. |
UNVENTED HOT WATER CYLINDER CHECK |
£84 INC VATPerfect for customers with this type of hot water cylinder – also known as a pressurised hot water tank. Includes certification. |
LANDLORDS GAS SAFETY CHECK |
£75.00 INC VATIncludes certificate. Fixed price covering up to 3 gas appliances in the property. Please note if a gas fire is present the price may vary, please inform a team member at booking, who will advise, depending on your fire make/model. |
GAS FIRE SERVICE |
£118.00 INC VATThis service is ideal for you if you have a gas fire in your property. |
LEGIONELLA RISK ASSESSMENT |
£60.00 INC VATIdeal option for a property that has not had a Legionella Risk Assessment carried out before. |
LEGIONELLA REVIEW ASSESSMENT |
£20.00 INC VATWhen a property has had a Legionella Risk Assessment completed previously. An additional £30.00 inc vat visit charge would apply if not being completed at the same time as other safety checks. |
PORTABLE APPLIANCE TEST (PAT) |
£30.00 INC VATUp to 20 appliances, if not carried out at the same time as other safety services, an additional £30.00 inc vat visit charge also applies. |
CARBON MONOXIDE DETECTOR |
£36.00 INC VATWe will supply and fit 1x carbon monoxide detector. This covers the supply and installation of 1x carbon monoxide detector in line with the current Scottish home fire safety regulations . Each additional detector is charged at £36.00 inc VAT. |
If possible our engineer will repair the fault during the 1st hour for the flat rate fee of £96 inc VAT (£152 inc vat out of hours). (The price may also be subject to any parts that may be required to complete the repair).
If our engineer is unable to complete a repair during the 1st hour (example – due to parts being needed to complete the repair not being part of our engineers van stock or that are not in stock with suppliers), our engineer will put together a detailed photographic report and arrange for an easy to understand quotation to be sent to you from our customer service team. This way you will know exactly what the repair will cost and what exactly the repair involves. If the quote is then accepted, we will arrange for the same engineer to return to ensure consistency. (Same engineer returning is subject to availability at the time).
If the repair is urgent and the engineer is able to complete the repair same day, our customer service team will arrange a quote to be sent to you in writing via email, whilst our engineer is still in your property. All you need to do is accept the quotation and we can then proceed with the same day repair. (Subject to availability). Travelling time to suppliers to collect any parts needed would be included in the quotation
We offer Free quotations on new installation works. Our free quotations come with completely no obligation, so why not give us a call and see how we can help out on your next project?
Please note we cannot offer free quotations on repair works, however you can book an engineer visit for any repair works you may need doing.
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Celsius Heating and Plumbing
2D West Telferton Industrial Estate,Mon - Fri 8am-9pm
Saturday 8am-8pm
Sunday - Closed
Celsius Plumbing and Heating (Edinburgh) Ltd is registered in Scotland No SC412287. Celsius Plumbing and Heating act as a credit broker, not a lender and offers credit through a panel of lenders. Celsius Plumbing and Heating (Edinburgh) Ltd is authorised and regulated by the Financial Conduct Authority FRN 937137. Credit subject to age and status.
Copyright © 2007 - 2023 Celsius Plumbing and Heating (Edinburgh) Ltd. All Rights Reserved.
