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Celsius are now Which Trusted Trader endorsed

Author: John Taylor
8th November 2024
4 mins read

We’re delighted to announce that Celsius Plumbing and Heating have officially been recognised as a Which? Trusted Trader!  This is a huge milestone for us, and we couldn’t be prouder to be associated with such a respected name.

Which? is a well-known and respected organisation in the UK that helps consumers make informed decisions about products and services.  They are completely independent, meaning they don’t take money from businesses to get their endorsement, so people trust their recommendations.

The Which? Trusted Trader scheme is designed to help people find reliable and trustworthy businesses, like plumbers, heating engineers, electricians, and builders.  To become a Trusted Trader, businesses must pass strict checks and assessments to prove they offer great service and meet high standards.  This means customers can feel confident they are hiring a reputable company that they can trust to do a good job.

 

What does being a ‘Which? Trusted Trader’ mean?

Being endorsed by Which? as a Trusted Trader is a mark of quality and reliability that you can count on.  But what does this mean for you, as a customer?

Rigorous Background Checks: Which? thoroughly assessed our business, confirming that we’re trustworthy, reliable, and fully qualified to carry out all our work to the highest standards.  This involved many quality control checks and going over every inch of our website to ensure what we offer is ultimately fair and professional.

Service Quality Reviewed: Our work underwent an independent review to ensure we consistently deliver outstanding service.  Whether it’s a minor plumbing repair or a bigger  job like a boiler installation, you can trust us to do the job right, every time.  As part of the vetting process, Which? contacted real customers to gather feedback on both the quality of our service and how we handle customer enquiries.

Ongoing Monitoring: Being a Trusted Trader isn’t a one off achievement.  Which? continues to monitor our business and customer feedback, so you can be confident we’ll maintain our high standards for every job, now and in the future.  Being an Which? approved plumber in Edinburgh is not something every plumbing company in Edinburgh and the Lothians achieve and that makes us even more proud of the accreditation.

In short, the Which? Trusted Trader endorsement means you can rely on Celsius Plumbing and Heating for top quality work, backed by a proven track record.  Did you know we are also an Edinburgh Trusted Trader?

Which Trusted Trader logo.

Why this matters to us

At Celsius Plumbing and Heating, we’ve always been committed to providing the best possible service to our customers. Joining the Which? Trusted Trader scheme is a reflection of our dedication to doing just that.

We’re passionate about what we do, and this endorsement is proof that we’re getting it right.

We believe in being transparent, honest, and reliable.

Whether it’s a simple repair or a full heating system installation, we always strive to deliver top-quality workmanship and excellent customer care.

I had my boiler serviced with Celsius, as I do every year. They are a fantastic local company that I've used since moving here. They are always very friendly, helpful and a pleasure to deal with. I've never had a problem that wasn't resolved quickly and professionally. All the engineers are so friendly, polite and respectful of my property. I would happily recommend them to anybody looking for a local company.

Sarah | Homeowner | Edinburgh, Leith

A message from our director

Michael, our Director at Celsius Plumbing and Heating, shared his thoughts on this exciting achievement:

“We’re incredibly proud to have been endorsed by Which?.  It’s a recognition of the hard work and dedication of the whole team to provide reliable, top quality service to our customers.  Being a Which? Trusted Trader means a lot to us because it reflects the values we hold as a business – honesty, professionalism, and commitment to our customers.”

Looking Ahead

As a Which? Trusted Trader, we’re more committed than ever to providing outstanding service to customers across Edinburgh and the Lothians, we always want to get better and being a Which? accredited boiler installer in Edinburgh has already improved us as a team and a business as a whole.

We’re excited to keep growing and improving, always putting our team and customers first.

If you’d like to know more about our Which? Trusted Trader status or any of our services, please check out our Which? Trusted Trader profile or get in touch with us today.

We’re here to help with all your plumbing and heating needs!

Celsius Plumber on the way to a plumbing job.

John Taylor

Categories:
Boilers News

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